If you have been involved in a road accident of any sort, it is important to remain calm. Doing so will allow you to think straight, and not make the situation any worse it will also enable you to gather more of the information you need to successfully make a road accident claim.
A lot of people lose their temper when involved in an accident, especially if it is not their fault. This is always a mistake, ranting and raging at the other driver will only frightens them and makes them reluctant to be forthcoming with their contact details.
Secure The Scene
The first step is always to make sure that everyone at the scene is OK and that they do not require medical attention. Next, you and the other driver need to consider if the accident scene is a hazard to other drivers and use your hazard triangles to reduce the danger. The last thing either of you need is for another vehicle to run into you causing more injuries and damage. Get everyone out of the vehicles and at a safe distance. For some reason stationary vehicles are often hit by passing traffic, so this is important.
Once you have done all this you can begin to exchange information such as insurance and contact details. Try not to discuss the events leading up to the accident. That way you can avoid giving the other driver ammunition for their claim. Do not be rude just try not to discuss it. Never, admit blame.
Take photos and videos as well, if it is safe to do so. Your road traffic accident solicitor will welcome this additional information when it is time for them to put together your claim.